1. Eligibility for Returns Returns are accepted within 7 days of delivery. All items must be returned in their original condition, unused, and with all original packaging. ​ 2. Return Process Step 1: Contact us via email with your order number and reason for the return. You may use the button below. Step 2: Once your return request is approved, we will provide you with a return shipping address. Step 3: Ship the item back to us using a trackable shipping service. The return shipping cost is the customer's responsibility. ​ 3. Refunds Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7 business days, and the credit will be applied to your original method of payment. ​ 4. Failure to Return the Item If the item is not shipped back to us within 7 days of receiving the return approval, your return request will be considered void, and the return process will be closed. We will not be able to issue a refund or exchange if the item is not returned within the specified timeframe or returned damaged.